Track users' IT needs, easily, and with only the features you need. Learn More ». Rockn This person is a verified professional. USB or PS2 style keyboard?
Make and model of the computer please. Hi Tom it is sp2 an ok. Greg May 6, at UTC. Michael May 6, at UTC. Check the bios for usb legacy support use an xp sp3 slipstream installation cd. Thai Pepper. Here's hoping a newer device finds its way to replacing that older one. Ghost Chili. If you're having trouble with a touchpad mouse on a laptop, see: Why is my laptop mouse touchpad not working? When a computer freezes , the first sign is usually that the mouse has stopped responding on the monitor.
If your mouse pointer movement disappears, follow these steps to determine if your computer is completely frozen. Make sure the computer is not frozen by pressing the Num Lock key on the keyboard. If this indicator does not change, your computer is frozen; meaning all hardware on the computer including the mouse will not work. Reboot the computer to resolve this issue. If you don't have an indicator light, proceed to the next part of this section.
This action should bring up a blue Windows options screen. You may leave this menu by pressing the Esc. If you are not taken to the blue screen within a few seconds, your computer is frozen. Reboot your machine to resolve this issue. If any new hardware was recently installed on the computer, remove it to help verify the new hardware is not causing a conflict with your existing mouse.
If the mouse has worked properly in the past i. If the computer's keyboard works, shut down Windows properly by pressing the Windows key , and then using the arrow keys and Tab to select shut down.
Boot into Windows Safe Mode. If the mouse is working in Safe Mode, there is likely a driver or software conflict. To fix this problem, follow the steps below.
Check if a driver is installed for the mouse. You can check in the Device Manager for this. While Windows may have a standard or default driver for the mouse, installing a driver for your specific mouse may fix the issue.
Tried to boot "safe mode with command prompt" so that I could get to some files on my computer but the splash screen makes me choose between "chad" me or "administrator" to get to cmd. Cannot select anything. Mouse cursor is in middle of the screen and unmovable. Hello and welcome to Techspot. Try doing a Windows repair as per this thread. Regards Howard :wave: :wave:. All is lost Thank you Howard. I am following directions per link and will let you know how it pans out. Hoping for the best Have had "dll ngen.
Also usb is dead. Had to pull the plug to restart and hooked up keyboard PS2 do not have a PS2 mouse and cannot find the 2 or 3 adapters I always find when I am looking for something else. I am hoping to get it to a state where I can at least retrieve my info and then do a factory fresh install with Vaio discs. Fingers still crossed and holding my breath. Repeats loop of very brief flash of Blue Death screen and then restart and then "We apologize for the inconvenience I know how to do it via standard drives and cmd but do not know what to do with this situation.
Is there a way to hook these up to another computer to just retrieve the info? Thank you for your time. Regards Howard. Thank you Howard!
Thanks for the quick response! I will do just that. Chad :grinthumb. Similar threads L. Only when boots keyboard and mouse do not work.
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